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Module 1: Foundations of Advanced Communication

• Understanding communication models
• Active listening skills
• Non-verbal communication

Module 2: Effective Communication Strategies

• Building trust and rapport
• Conflict resolution techniques
• Feedback and clarification methods

Module 3: Handling Complex Scenarios

• Communicating with patients with cognitive impairments
• End-of-life conversations
• Crisis communication

Module 4: Patient and Family Engagement

• Shared decision making
• Care planning and coordination
• Cultural sensitivity in communication

Module 5: Emotional and Psychological Aspects

• Managing caregiver stress
• Supporting patients’ emotional needs
• Self-care for caregivers

Module 6: Practical Applications and Case Studies

• Role-playing exercises
• Case studies analysis
• Peer feedback sessions

Assessment and Evaluation

• Knowledge checks (quizzes and assessments)
• Practical assignments
• Final project

Course Materials

• Textbook
• Supplementary articles
• Multimedia resources

Additional Resources

• Support groups
• Professional development opportunities